What HR managers do versus what employees value: Exploring both parties' view on retention management from a psychological contract perspective
De Vos, Ans ; Meganck, Annelies
De Vos, Ans
Meganck, Annelies
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Publication Type
Journal article with impact factor
Editor
Supervisor
Publication Year
2009
Journal
Personnel Review
Book
Publication Volume
38
Publication Issue
1
Publication Begin page
45
Publication End page
60
Publication Number of pages
Collections
Abstract
The purpose of this paper is to explore HR managers' and employees' views on the factors affecting employee retention using the perspective of the psychological contract. Design/methodology/approach. Two studies were conducted. First, a sample of HR managers gave their view on the factors affecting employee retention and turnover and described their retention practices. Second, a large sample of employees reported on the importance attached to five types of employer inducements commonly regarded as retention factors, on their evaluation of these inducements and on their loyalty. Regression analysis was used to examine the impact of the delivery of employer inducements on retention.
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Journal Issue
Keywords
Career Management, Human Resource Management, Employee Attitudes, Job Satisfaction, Retention, Psychological Contracts