Intelligence‐led policing at the Amsterdam‐Amstelland Police Department: operationalized business intelligence with an enterprise ambition
Viaene, Stijn De Hertogh, Steven Lutin, Luc Maandag, Annemarie Hengst, Stephan Den Doeleman, Reinder
Viaene, Stijn
De Hertogh, Steven
Lutin, Luc
Maandag, Annemarie
Hengst, Stephan Den
Doeleman, Reinder
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Publication Type
Journal article
Editor
Supervisor
Publication Year
2009-10
Journal
Intelligent Systems in Accounting Finance and Management
Book
Publication Volume
16
Publication Issue
4
Publication Begin page
279
Publication End page
292
Publication Number of pages
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Abstract
Abstract This article elaborates on the setup for intelligence‐led policing in support of ensuring public safety as it presented itself in the Spring of 2007 at the Amsterdam‐Amstelland Police Department in the Netherlands. The picture that is painted is the outcome of a qualitative research effort involving semi‐structured interviews triangulated with other internal data sources. The main goal of the article is to establish how an organization can leverage its operationalized business intelligence ambition by connecting it into an ambition for better enterprise management. The case ends in showcasing two popular operational business intelligence tools instrumental to capacity management. Copyright © 2009 John Wiley & Sons, Ltd.
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Keywords
46 Information and Computing Sciences, 4609 Information Systems, 4602 Artificial Intelligence, 4601 Applied Computing