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Understanding the salespeople's "feedback-satisfaction" linkage: What role does job perceptions play?

Srivastava, Rajesh
Rangarajan, Deva
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Publication Type
Journal article
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Supervisor
Publication Year
2008
Journal
Journal of Business and Industrial Marketing
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Publication Volume
23
Publication Issue
3
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Abstract
Purpose This paper aims to highlight the important role played by supervisory feedback on the job satisfaction experienced by salespeople. In order to address this issue, it seeks to argue that job perceptions (job challenge and job involvement) will mediate the feedback‐satisfaction linkage.
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Sales Management
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