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The Importance of supply chain resilience: An empirical investigation

Alfarsi, Fahd
Lemke, Fred
Ying, Yang
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Publication Type
Journal article
Editor
Supervisor
Publication Year
2019
Journal
Procedia Manufacturing
Book
Publication Volume
39
Publication Issue
Publication Begin page
1525
Publication End page
1529
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Abstract
This study aims to explore how supply chain resilience (SCRes) influences firm reputation. SCRes dimensions and their underlying mechanisms in relation to firm reputation attributes are investigated. For gaining a deep understanding of SCRes and its benefits, seventeen in-depth interviews were conducted with key informants in the UK manufacturing sector. The study results show the process by which SCRes plays a role in sustaining and maintaining a good firm reputation. Underlying mechanisms of these relationships are identiļ¬ed, within the supply chain network. The majority of extant studies have focused on the elements and strategies that can increase supply chain resilience. However, the value of SCRes has not been explored yet. To the best of our knowledge, this exploration represents the first study that delivers empirical insights into the relationship between SCRes and firm reputation. The results of this study clearly outline the structure and mechanism of SCRes that practitioners can use as a guiding framework to protect their firms from disruptions. Suggestions for protecting firm performance are also given.
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Keywords
Disruptions, Outcomes, Reputation, Supply Chain Resilience
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