CRM excellence at KLM Royal Dutch Airlines
Viaene, Stijn Cumps, Bjorn
Viaene, Stijn
Cumps, Bjorn
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Publication Type
Conference Presentation
Editor
Supervisor
Publication Year
2005
Journal
Book
Publication Volume
Publication Issue
Publication Begin page
1
Publication End page
12
Publication NUmber of pages
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Abstract
Research Projects
Organizational Units
Journal Issue
Keywords
Operations & Supply Chain Management