Service level agreements. Overbodige luxe of noodzaak?
Gemmel, Paul Vandaele, Darline
Gemmel, Paul
Vandaele, Darline
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Publication Type
Book Chapter
Editor
Supervisor
Publication Year
2004
Journal
Book
Management Jaarboek 2004
Publication Volume
Publication Issue
Publication Begin page
124
Publication End page
129
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Abstract
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Keywords
Service Operations Management