Social issues in supply chains: capabilities link responsibilities, risk (opportunity), and performance
Klassen, Robert Vereecke, Ann
Klassen, Robert
Vereecke, Ann
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Publication Type
Journal article with impact factor
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Supervisor
Publication Year
2012
Journal
International Journal of Production Economics
Book
Publication Volume
140
Publication Issue
1
Publication Begin page
103
Publication End page
115
Publication Number of pages
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Abstract
Social issues in the supply chain are defined as product- or process-related aspects of operations that affect human safety, welfare and community development. Drawing from related literatures, basic constructs related to capabilities and risk are defined and used to underpin case research in five multinational firms. This data extended our understanding of three key social management capabilities: monitoring, collaboration, and innovation. Moreover, the field research revealed four key linkages that detail how managers actively can work toward mitigating social risks, creating new opportunities, and improving firm performance. Collectively, these capabilities and linkages establish the basis for an integrative framework and five research propositions.
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Keywords
Supply Chain Management, Corporate Social Responsibility, Sustainability, Triple Bottom Line Innovation