The relationship between consumers' unethical behavior and customer loyalty in a retail environment

Publication

The relationship between consumers' unethical behavior and customer loyalty in a retail environment

Van Kenhove, Patrick
;
De Wulf, Kristof
;
Steenhaut, Sarah

Publication Type

Journal article with impact factor

Publication Year

2003

Journal

Journal of Business Ethics

Publication Volume

44

Publication Issue

4

Publication Begin page

261

Publication End page

278

Collections

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Keywords

Retail & Trade Marketing

Knowledge Domain/Industry

Marketing & Sales

URI

http://hdl.handle.net/20.500.12127/1124