Knowledge management challenges in new business development: case study observations
Berends, Hans ; Vanhaverbeke, Wim ; Kirschbaum, Robert
Berends, Hans
Vanhaverbeke, Wim
Kirschbaum, Robert
Citations
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Publication Type
Journal article
Editor
Supervisor
Publication Year
2007
Journal
Journal of Engineering and Technology Management
Book
Publication Volume
24
Publication Issue
4
Publication Begin page
314
Publication End page
327
Publication Number of pages
Collections
Abstract
This paper's focus is on the knowledge management challenges that come along with technology-based new business development (NBD). NBD thrives upon the exploration of knowledge, under radical uncertainty. Furthermore, existing knowledge may both enable and constrain the radical innovation process. These characteristics make the dominant approach of knowledge management – focusing on codifying, collecting and distributing knowledge – unsuited for NBD. We suggest that knowledge management can enhance NBD by focusing on experimenting, monitoring and integrating knowledge. This is illustrated by case study observations of radical innovation processes.