Sainsbury's (B): Supply Chain Performance Measurement
Slagmulder, Regine Grottoli, D. Corsten, D.
Slagmulder, Regine
Grottoli, D.
Corsten, D.
Citations
Altmetric:
Publication Type
Editor
Supervisor
Publication Year
2003
Journal
Book
Publication Volume
Publication Issue
Publication Begin page
Publication End page
Publication NUmber of pages
Collections
Abstract
This is the second of a two-case series (603-020-1 and 103-057-1). The (B) case focuses on the performance measurement tools that Sainsbury's has implemented to improve the efficiency and effectiveness of its supplier relations. It describes the internal information system that provides up-to-date performance data on suppliers as well as an Internet- enabled system aimed at sharing daily supply chain information with suppliers. The case also demonstrates how a performance assessment tool called the Global Scorecard helps Sainsbury's and its suppliers identify opportunities for jointly improving their interface. The teaching objectives are: (1) to illustrate state-of-the-art information systems aimed at measuring and managing supplier performance in a retail context, and (2) to discuss how retailers and suppliers can work together to improve the efficiency of their interface and strengthen their relationship.
Research Projects
Organizational Units
Journal Issue
Keywords
Management Accounting & Control