Performance measurement systems in service firms
Gemmel, Paul Verweire, Kurt Van Ossel, Gino Bruggeman, Werner Van Dierdonck, Roland Van Looy, Bart
Gemmel, Paul
Verweire, Kurt
Van Ossel, Gino
Bruggeman, Werner
Van Dierdonck, Roland
Van Looy, Bart
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Publication Type
Book Chapter
Editor
Supervisor
Publication Year
2003
Journal
Book
Services management: an integrated approach
Publication Volume
Publication Issue
Publication Begin page
373
Publication End page
403
Publication NUmber of pages
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Abstract
Research Projects
Organizational Units
Journal Issue
Keywords
Service Operations Management