Perceptions of the value of the HR function
Buyens, Dirk De Vos, Ans
Buyens, Dirk
De Vos, Ans
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Publication Type
Journal article
Editor
Supervisor
Publication Year
2001-07
Journal
Human Resource Management Journal
Book
Publication Volume
11
Publication Issue
3
Publication Begin page
70
Publication End page
89
Publication Number of pages
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Abstract
This article explores the added value of the HR function as it is perceived by three groups of managers: top managers, HR managers and line managers. Despite the fact that literature about strategic HRM focuses almost exclusively on the value of the HR function as a strategic partner, it was assumed that its perceived value for the business would not be restricted to the area of strategy formulation and implementation. Several 'result domains' can be distinguished in which the HR function can deliver value to the business. Based on our review of the literature, the degree of strategic involvement of the function was used as a second perspective to investigate its perceived added value. To examine our propositions, a qualitative study was carried out in which 97 HR managers, 38 top managers and 178 line managers participated. The results confirm our thesis that the perceived value of the HR function contains more than just the fulfilment of its role as a strategic partner. Based on our results, an integrated model for the perceived value of the function has been developed.
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Keywords
3503 Business Systems In Context, 35 Commerce, Management, Tourism and Services, 3507 Strategy, Management and Organisational Behaviour