An Empirical Study on Business/ICT Alignment in European Organisations
Cumps, Bjorn Viaene, Stijn Dedene, Guido Vandenbulcke, Jacques
Cumps, Bjorn
Viaene, Stijn
Dedene, Guido
Vandenbulcke, Jacques
Citations
Altmetric:
Publication Type
Conference Proceeding
Editor
Supervisor
Publication Year
2006-01-01
Journal
Book
Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)
Publication Volume
8
Publication Issue
Publication Begin page
Publication End page
Publication Number of pages
Collections
Abstract
The information and communication technology (ICI) literature has demonstrated that alignment between business and ICT has a positive effect on business performance and effectiveness. This study builds on these results, complemented with some theoretical foundations of the firm, to argue that Business/ICT alignment can be the basis of a sustainable competitive advantage for organisations. To do so, we first evaluate how well-aligned European organisation really are. We report on the results of a survey11This survey was made possible by and carried out with Pricewaterhouse Coopers Belgium. carried out in Belgium, France, Germany, United Kingdom, The Netherlands, Italy and Spain. More than 640 valid responses were analysed. The goal of the study is twofold: to analyse context dependency of business/ICT alignment and to deduce some practical guidelines for managers in the field. Two important results are discussed: First, we demonstrate the influence of different ICT strategies on alignment performance. Next, we describe how organisations which establish specific ICT management routines obtain, on average, better alignment performance scores. This survey was made possible by and carried out with Pricewaterhouse Coopers Belgium.
Research Projects
Organizational Units
Journal Issue
Keywords
35 Commerce, Management, Tourism and Services