Cognitive styles, user acceptance and commitment to strategic plans in public organizations: an empirical analysis
George, Bert Desmidt, Sebastian Cools, Eva Prinzie, Anita
George, Bert
Desmidt, Sebastian
Cools, Eva
Prinzie, Anita
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2022-06-09
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Abstract
Given the lack of insights into the micro-determinants of strategic planning (SP) in public organizations, this study uses information-processing theory and self-efficacy theory to investigate individual-level predictors of commitment to strategic plans among planning team members (PTMs). Specifically, we investigate whether plan commitment is contingent upon the fit between PTMs’ preferred way of information-processing (i.e. their cognitive style) and the information-processing characteristics underlying SP processes in public organizations. Based on data gathered with 439 PTMs from 203 Flemish municipalities, we find that PTMs with a creating and planning style are committed to strategic plans because they deem SP useful. Given the lack of insights into the micro-determinants of strategic planning (SP) in public organizations, this chapter uses information-processing theory and self-efficacy theory to investigate individual-level predictors of commitment to strategic plans among planning team members (PTMs). It investigates whether plan commitment is contingent upon the fit between PTMs’ preferred way of information-processing and the information-processing characteristics underlying SP processes in public organizations. Cognitive styles have been predominantly conceptualized as a bipolar dimension that makes a distinction between an analytic and an intuitive way of thinking. Typical controls used by studies on cognitive style and user acceptance include age, education, gender and tenure. The chapter concludes that within the micro-perspective, both cognitive styles and user acceptance are relevant individual-level determinants of commitment to strategic plans.
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44 Human Society, 4407 Policy and Administration, 35 Commerce, Management, Tourism and Services, 3507 Strategy, Management and Organisational Behaviour, Behavioral and Social Science