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To empower or not to empower your sales force? An empirical examination of the influence of empowering leader behaviors on customer satisfaction and performance

Ahearne, Michael
Mathieu, John
Rapp, Tammy
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Publication Type
Journal article
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Supervisor
Publication Year
2005
Journal
Journal of Applied Psychology
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Publication Volume
90
Publication Issue
5
Publication Begin page
735
Publication End page
744
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