Engaging in turbulent times: direction setting for business and IT alignment.
Viaene, Stijn De Hertogh, Steven Jolyon, Olivier
Viaene, Stijn
De Hertogh, Steven
Jolyon, Olivier
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Publication Type
Journal article
Editor
Supervisor
Publication Year
2011
Journal
International Journal of IT/Business Alignment and Governance
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Publication Volume
2
Publication Issue
1
Publication Begin page
1
Publication End page
15
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Abstract
In 2008, the global financial and economic crisis (GFEC) took many businesses around the world by surprise. After a period of steady growth, companies found themselves suddenly confronted with high levels of uncertainty about the evolution of major economic and social forces. This paper investigates the hypothesis that, during these turbulent times, a number of companies took the opportunity to re-invigorate their business-IT engagement practices. The study was based on 28 interviews with CIOs and CFOs (conducted in 2009) for whom the GFEC has provided a context in which the CIO and the IT department could prove their worth as true business partners beyond mere short-term cost-cutting. In this article, the authors also present a theme-based compilation of key insights that describe the opportunities these executives saw for a more effective engagement between business and IT.
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Keywords
IT Alignment