Promises from SOA: Reengineering a procurement process at Belgacom Mobile - a case study
Van den Bergh, Joachim Viaene, Stijn
Van den Bergh, Joachim
Viaene, Stijn
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Publication Type
Journal article
Editor
Supervisor
Publication Year
2012
Journal
International Journal of Business Process Integration and Management
Book
Publication Volume
18
Publication Issue
5
Publication Begin page
815
Publication End page
828
Publication Number of pages
Collections
Abstract
The added value of this project, which contributes to the general understanding of SOA potential for BPM, lies in its innovative approach, whereby product and process are separated by means of production process ID creation. The redesign approach thus provides a sustainable answer to the ever shortening life cycle of products and technologies. In particular process practitioners will find value in reading the learning points from this paper.
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Keywords
Business Process Management, Innovation, Automation, Service‐oriented Architecture, IT‐enabled Innovation, Case, Process Redesign, Belgium