Analyzing the nursing organizational structure and process from a scheduling perspective
Maenhout, Broos Vanhoucke, Mario
Maenhout, Broos
Vanhoucke, Mario
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Publication Type
Journal article with impact factor
Editor
Supervisor
Publication Year
2013
Journal
Health Care Management Science
Book
Publication Volume
16
Publication Issue
3
Publication Begin page
177
Publication End page
196
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Abstract
The efficient and effective management of nursing personnel is of critical importance in a hospital’s environment comprising approximately 25 % of the hospital’s operational costs. The nurse organizational structure and the organizational processes highly affect the nurses’ working conditions and the provided quality of care. In this paper, we investigate the impact of different nurse organization structures and different organizational processes for a real-life situation in a Belgian university hospital. In order to make accurate nurse staffing decisions, the employed solution methodology incorporates shift scheduling characteristics in order to overcome the deficiencies of the many phase-specific methodologies that are proposed in the academic literature.
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Keywords
Manpower Planning, Resource Allocation, Hospital Organization, Nurse Scheduling