Nonprofit governance quality: concept and measurement
Willems, Jurgen Huybrechts, Gert Jegers, Marc Weijters, Bert Vantillborgh, Tim Bidee, Jemima Pepermans, Roland
Willems, Jurgen
Huybrechts, Gert
Jegers, Marc
Weijters, Bert
Vantillborgh, Tim
Bidee, Jemima
Pepermans, Roland
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Publication Type
Journal article with impact factor
Editor
Supervisor
Publication Year
2012
Journal
Journal of Social Services Research
Book
Publication Volume
65
Publication Issue
7
Publication Begin page
883
Publication End page
900
Publication NUmber of pages
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Abstract
A nonprofit “governance quality index” was developed to enable verification and falsification of contemporary theoretical insights on social service organizations. Indicators were generated based on an extensive qualitative exploration. For the quantitative validation, a data set was composed of 526 respondents from 52 organizations. Five subdimensions of governance quality are introduced and are recommended to be used as separate scales, rather than combined into a single score on governance quality. Furthermore, the recommendation is made to rely on multiple raters per organization to assess governance quality or related concepts, given the substantial within-organization variance found.
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Keywords
Governance & Ethics, Marketing & Sales, Governance