Publication

Online support for commerce processes by web retailers

Basu, Amit
; 
Muylle, Steve
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Publication Type
Journal article with impact factor
Editor
Supervisor
Publication Year
2003-03
Journal
Decision Support Systems
Book
Publication Volume
34
Publication Issue
4
Publication Begin page
379
Publication End page
395
Publication Number of pages
Collections
Articles
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Abstract
This paper examines the extent to which companies in various industries are using the World Wide Web and its associated technologies to conduct retail business. Using the framework of an Electronic Commerce Architecture (ECA), a variety of commercial Web sites are analyzed to determine which commerce processes are being supported online in each industry and each type of industry. The results of this study provide useful insight not only for researchers on the state of Web technology adoption and electronic commerce practices in industry, but also for companies seeking to derive competitive advantage through electronic commerce.
Research Projects
Organizational Units
Journal Issue
Keywords
35 Commerce, Management, Tourism and Services, 3503 Business Systems In Context, 3506 Marketing, 46 Information and Computing Sciences, 4609 Information Systems
Citation
Knowledge Domain/Industry
Marketing & Sales
DOI
https://doi.org/10.1016/s0167-9236(02)00065-9
URI
http://hdl.handle.net/20.500.12127/826
Other links
https://doi.org/10.1016/s0167-9236(02)00065-9
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