Process performance and service quality in chemotherapy day units: Two sides of the same coin
Gemmel, Paul Cardoen, Brecht Robberecht, Rein Landry, Sylvain
Gemmel, Paul
Cardoen, Brecht
Robberecht, Rein
Landry, Sylvain
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Publication Type
Conference Proceeding
Editor
Supervisor
Publication Year
2015
Journal
Book
Publication Volume
Publication Issue
Publication Begin page
103
Publication End page
111
Publication Number of pages
Collections
Abstract
Research Projects
Organizational Units
Journal Issue
Keywords
Operations & Supply Chain Management, Healthcare Operations Management, Quality models in Healthcare