Smart City Projects and Citizen Participation: The Case of London
Willems, Jurgen Van den Bergh, Joachim Viaene, Stijn
Willems, Jurgen
Van den Bergh, Joachim
Viaene, Stijn
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Publication Type
Book Chapter
Editor
Supervisor
Publication Year
2017
Journal
Book
Public Sector Management in a Globalized World
Publication Volume
Publication Issue
Publication Begin page
249
Publication End page
266
Publication Number of pages
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Abstract
We apply Arnstein’s ladder of citizen participation to a smart city context, focusing in particular on the ‘Smart London’ case. With this exploratory case study we contribute by setting out a replicable step-by-step approach to assess a smart city plan vis-à-vis citizen participation. Furthermore, this study investigates the link between the smart city ambitions of London and the concrete citizen participation levels of several projects within their smart city strategy. From the qualitative coding and classification we formulate a first proposition for further scientific elaboration on the relationship between the potential levels of citizen participation in a smart city project and the way stakeholders are represented in the project.
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Keywords
33 Built Environment and Design, 3302 Building