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A two-level competing values framework to measuring nonprofit organizational effectiveness
Balduck, Anne-Line Buelens, Marc
Balduck, Anne-Line
Buelens, Marc
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Publication Type
Working paper
Editor
Supervisor
Publication Year
2008
Journal
Book
Publication Volume
Publication Issue
19
Publication Begin page
Publication End page
Publication Number of pages
29
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Abstract
Theorists and researchers have contested the construct of organizational effectiveness for many years. As the study of organizational effectiveness in profit organizations is complex and muddled, studying the construct in nonprofit organizations may be even more troublesome due to their distinctive nature. This study contributes to the literature by presenting a two-level competing values approach to measuring nonprofit organizational effectiveness. The framework is comprised of two levels of analysis—management and program—which are proposed in the model of Sowa, Selden & Sandfort (2004). Moreover, the framework also captures the Competing Values Approach of Quinn and Rohrbaugh (1983). We apply our model to sports clubs and we discuss the practical implications of our framework.
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Keywords
Organizational Effectiveness, Competing Values Approach, Nonprofit