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Publication

The quality of group tacit knowledge

Erden, Zeynep
von Krogh, Georg
Nonaka, Ikujiro
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Publication Type
Journal article with impact factor
Editor
Supervisor
Publication Year
2008
Journal
The Journal of Strategic Information Systems
Book
Publication Volume
17
Publication Issue
1
Publication Begin page
4
Publication End page
18
Publication Number of pages
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Abstract
Organizational knowledge creation theory explains the process of making available and amplifying knowledge created by individuals as well as crystallizing and connecting it to an organization’s knowledge system. What individuals get to know in their (working) lives benefits their colleagues and, eventually, the wider organization. In this article, we briefly review central elements in organizational knowledge creation theory and show a research gap related to the quality of tacit knowledge in a group. We advance organizational knowledge creation theory by developing the concept of “quality of group tacit knowledge.” Based on this concept, we further develop a comprehensive model explaining different levels of tacit knowledge quality that a group can achieve. Finally, we discuss managerial implications resulting from our model and outline imperatives for future theory building and empirical research.
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Keywords
Tacit Knowledge, Group Tacit Knowledge, Quality of Group Tacit Knowledge, Improvisation, Phronesis, Collective Action
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