• Objective environmental conditions and perceived environmental uncertainty: Cognitive models as explanation for a perceptual gap

      Weiss, Martin; Wittmann, Christina (Journal of Accounting & Organizational Change, 2018)
      It appears as if a gap exists between objective environmental conditions and the respective managerial perception of those conditions. This situation poses severe problems for executives deriving effective strategies and initiating successful organizational change. Therefore, the purpose of this paper is to develop and provide a deeper understanding of the factors that lead to such a gap.
    • Occupational stress

      Buelens, Marc; Debussche, Fannie (2005)
    • OESO Landenonderzoek - België 2006

      Manigart, Sophie; Goossens, Lotte (2006)
    • Off-line URL-advertising pays off

      Geuens, Maggie; Ghesquiere, H.; Goessaert, Geert (2002)
    • The offer you can't refuse - Wat als klanten meer willen dan een uitstekende service?

      Van Belleghem, Steven (2020)
      Maatschappelijke dimensie van klantenrelaties concreet gemaakt Wat als klanten meer verwachten dan alleen een goed product, uitstekende service en perfect werkende digitale interfaces? En wat als nieuwe technologieën zoals 5G, artificiële intelligentie, quantum computing en robotica mogelijkheden bieden die verder gaan dan alleen gebruiksgemak creëren? Digitaal gebruiksgemak is het nieuwe minimum. Het is een commodity. De klant vindt het ondertussen de meest normale zaak van de wereld om met één druk op de knop toegang te hebben tot een reeks diensten en producten. De komende jaren zullen bedrijven een actieve rol moeten spelen in de 'life journey' van klanten: dromen mee helpen uitkomen en problemen in het dagelijks leven wegnemen. Daarnaast kijken klanten meer naar bedrijven dan naar overheden om maatschappelijke problemen zoals klimaat, gezondheidszorg en mobiliteit aan te pakken. Als je bedrijf erin slaagt een goed werkende digitale dienstverlening aan te bieden, een levenspartner van klanten te worden en mee een oplossing te zijn voor maatschappelijke uitdagingen, dan bouw je 'an offer you can't refuse'.
    • The offer you can't refuse - What if customers ask for more than an excellent service?

      Van Belleghem, Steven (2020)
      What if customers expect more than just a good product, excellent service and perfectly performing digital interfaces? And what if new technologies like 5G, artificial intelligence, quantum computing and robotics offer possibilities that go beyond mere ease of use? Digital ease of use is the new minimum. It has become a commodity. The customer now regards it as the most normal thing in the world to have access to limitless products and services with just a single click of a mouse. In the years ahead, companies will need to play an active role in the 'life journey' of customers: helping to make their dreams come true and removing problems from their daily lives. In addition, customers are looking increasingly to companies instead of governments to tackle societal challenges like climate change, health care and mobility. If your company succeeds in providing outstanding digital service, becomes a partner in the life of your customers and provides solutions for major societal issues, you will develop 'an offer you can't refuse'.
    • Offline URL advertising: Hierarchy of effects in on- and offline consumers

      Geuens, Maggie; Goessaert, Geert; Vantomme, D.; Weijters, Bert (2002)
    • Offshore grids for renewables: do we need particular regulatory framework

      Meeus, Leonardo (Economics of Energy & Environmental Policy, 2015)
      Onshore, generators are connected to the transmission grid by TSOs. This regulatory model could simply be extended to offshore (i.e. Germany), but the connection of offshore wind farms to shore is also an opportunity to test alternatives, i.e. the third party model (i.e. the UK) or the generator model (i.e. Sweden). In this paper, we argue that the third party and generator models are indeed better suited to support the evolution towards larger scale offshore wind farms that are increasingly developed farther out to sea, while the TSO model is better suited to support the evolution towards cross-border offshore grid projects. In other words, an important trade-off needs to be made because none of the existing regulatory models can fulfill all the expectations in the current context in Europe. And, the trade-off has to be made at the regional or EU level because the different national regulatory frameworks are incompatible when applied to a cross-border offshore grid project.
    • Offshore grids: towards a least regret EU policy

      Meeus, Leonardo; Lévêque, F.; Azevedo, Isabel; Saguan, Marcelo; Glachant, Jean-Michel (2012)
      The objective of the 5th report of THINK has been to formulate policy recommendations to the European Commission (DG Energy) on offshore grids, and this brief is derived from that report. The development of an offshore grid is able to play a significant role in the accomplishment of the EU energy and climate objectives. The total installed capacity of offshore wind farms is expected to increase from the existing 3 GW to about 40 GW by 2020. The number one priority project in the recently proposed EU infrastructure package is the Northern Seas offshore grid. There are two possible offshore grid developments (Figure 1): there could be a multiplication of standalone lines, which already exists today; or there could also be a transition towards combined solutions, which requires more advanced grid technology than what is currently on the shelf. The first would correspond to an increase of shore to shore investments to exchange energy across borders or to relieve congestion within an onshore grid, and an increase in farm to shore investments to connect offshore wind farms to the existing onshore grid. The second instead would imply mixed investments, combining the connection of offshore wind farms with the creation of interconnection capacity. The potential for EU added value depends on which of these alternative offshore grid developments will prevail. The economic case for combined solutions is still uncertain, but regulation needs to be proactive to avoid compromising this possible offshore grid development. It means that we have to address the fact that the currently mainly national regulatory frames for farm to shore and shore to shore investments are unsound, and the difficulties to design and develop combined solutions are tremendous. We recommend the European Commission to take initiatives to: 1// harmonize into economically sound regulatory frames for offshore transmission investments; 2// harmonize the renewable support schemes for offshore wind farms; 3// facilitate the ex-ante allocation of costs and benefits of offshore transmission investments; 4// speed-up offshore grid technology development; 5// adapt the Community-wide transmission planning to offshore grids, while also allowing regionalized solutions for the implementation of some of these remedies. A least regret EU policy on offshore grids indeed also implies giving a chance to regional initiatives, such as the North Seas Countries’ Offshore Grid Initiative.