• Project recovery: Project failures and how to get rid of them

      De Bruyne, Marie-Julie; Moens, Eva; Vanhoucke, Mario (The Journal of Modern Project Management, 2021)
      Since the 1960s, project success has been receiving much interest from both academics and practitioners. Despite these efforts, project failure is still a recurring and prevalent phenomenon. In both peer-reviewed and non-peer-reviewed project management literature, a great deal of studies generates lists of success factors and failure causes. Few studies, however,investigate concrete recovery strategies to bring failing projects back on track. The present article, therefore, draws upon the literature on critical success factors and project recovery frameworks to construct an eight-step action plan that helps in recovering from project failure. The recovery action plan was awarded the University Contest by PMI Belgium in 2019.
    • Project regularity: Development and evaluation of a new project characteristic

      Batselier, Jordy; Vanhoucke, Mario (Journal of Systems Science and Systems Engineering, 2017)
      The ability to accurately characterize projects is essential to good project management. Therefore, a novel project characteristic is developed that reflects the value accrue within a project. This characteristic, called project regularity, is expressed in terms of the newly introduced regular/irregular-indicator RI. The widely accepted management system of earned value management (EVM) forms the basis for evaluation of the new characteristic. More concretely, the influence of project regularity on EVM forecasting accuracy is assessed, and is shown to be significant for both time and cost forecasting. Moreover, this effect appears to be stronger than that of the widely used characteristic of project seriality expressed by the serial/parallel-indicator SP. Therefore, project regularity could also be useful as an input parameter for project network generators. Furthermore, the introduction of project regularity can provide project managers with a more accurate indication of the time and cost forecasting accuracy that is to be expected for a certain project and, correspondingly, of how a project should be built up in order to obtain more reliable forecasts during project control.
    • Project schedule performance under general mode implementation disruptions

      Burgelman, Jeroen; Vanhoucke, Mario (European Journal of Operational Research, 2020)
      This paper presents a simulation study for a resource-constrained project scheduling problem with multiple alternatives. We decide on a set of baseline schedules at the project planning phase, resulting in options to switch between execution modes of activities during project execution. We assess the performance of the set of baseline schedules under general mode implementation disruptions. A simple, yet effective algorithm is presented to construct the set of baseline schedules. Moreover, a general disruption system is proposed to model different disruption types, disruption dependencies and disruption sizes.
    • Project team communication in financial service innovation

      Lievens, Annouk; Moenaert, Rudy (Journal of Management Studies, 2000)
      The role of communication during the innovation process of new financial services from an information processing perspective is examined. A contingency framework is developed on the role of communication and its impact on new financial services success. The relationship between project team communication and the reduction of innovative uncertainty on new financial service success is examined. The contingency model implies that managers have to recognize the critical communication roles that project members and frontline employees may fulfill. The communication flows mediated by these individuals foster the uncertainty reduction during the innovation process.
    • Project tracking and control: can we measure the time?

      Vanhoucke, Mario (Projects and profits, 2008)
    • Projectfabrik: Finding Work, Shaping Life, Starting a Future

      Collewaert, Veroniek; Schalamon, Franziska; Thierry, Pauline; Thomason, Jessica; Ward, Emma (2015)
    • Promises from SOA: Reengineering a procurement process at Belgacom Mobile - a case study

      Van den Bergh, Joachim; Viaene, Stijn (International Journal of Business Process Integration and Management, 2012)
      The added value of this project, which contributes to the general understanding of SOA potential for BPM, lies in its innovative approach, whereby product and process are separated by means of production process ID creation. The redesign approach thus provides a sustainable answer to the ever shortening life cycle of products and technologies. In particular process practitioners will find value in reading the learning points from this paper.
    • Promoting economic and other benefits of transactional mediation: An under-researched and under-utilised process

      Jordaan, Barney (2020)
      This is a book compiling 63 short “think pieces” related to the “Appreciating our Legacy and Engaging the Future: An International Conference for Dispute Resolution Teachers, Scholars, and Leaders” Conference held in June 2019 or were part of the online “Theory-of-Change” Symposium. It is organized in the following sections: reflections on the “Past-and-Future” conference, the big picture, impact and use of technology, legal education, professional training and practice, and research and scholarship. It includes recommendations for development of the dispute resolution field based on the authors’ suggestions.
    • Promoting effective board decision-making, the essence of good governance

      Van den Berghe, Lutgart; Levrau, Abigail (2013)
      Emotional advertising is generally believed to be persuasive. However, not all emotional advertising is equally effective. Previous research has illustrated the importance of the pleasure dimension of emotions in the sense that positive emotions usually induce more positive attitudes than negative emotions. This paper deals with another dimension of emotions – the ego-other-focus dimension of emotions – referring to the degree to which these emotions make people see themselves as independent from or interdependent with others in a specific situation. Our findings indicate that, for a privately consumed product, ads evoking an egofocused emotion score better than ads evoking an other-focused emotion, whereas the reverse is true for a publicly consumed product. This match between product and emotion does not matter for introverts, but is important for extravert people. As such, we show that not only the pleasure dimension, but also the ego-other-focus dimension of emotions determines the effectiveness of emotional advertising.
    • Proof running two state-of-the-art pattern recognition techniques in the field of direct marketing

      Viaene, Stijn; Baesens, Bart; Van den Poel, Dirk; Dedene, Guido (+); Vanthienen, Jan (2002)
    • The prospective value creation potential of blockchain in business models: A Delphi study

      Schlecht, Laura; Schneider, Sabrina; Buchwald, Arne (Technological Forecasting & Social Change, 2021)
      Blockchain technology is gaining awareness and drawing attention in corporate practice and academia. Both fields expect a fundamental impact of blockchain on business and society. However, since blockchain research within the business model context is still in a nascent stage, more in-depth insights is required of blockchain’s impact on firms’ value creation and value capture. This study builds on a Delphi approach and aims to identify the future value creation potential of blockchain for organizations by 2030. Based on expert interviews, workshop insights, and prior literature, we developed a meaningful set of 36 projections of blockchain implications for business models. Our findings, based on the elements of the PEST framework, predict massive efficiency gains through technological progress and promise complementary offerings through various novel combination possibilities, novel forms of collaboration and business model opportunities, and a dissipation of the significance of blockchain types. The combined use of blockchain solutions with other technologies is likely to serve as the basis for ecosystem developments. Our projected finding is that the internet of value will replace the internet of information by 2030. Thereby, our research contributes to technological forecasting and strategic planning by providing managers clear indications of blockchain developments and action recommendations.
    • Protean career attitude and career success: The mediating role of self-management

      De Vos, Ans; Soens, Nele (Journal of Vocational Behavior, 2008)
    • Protecting customer privacy in the financial sector

      Isik, Öykü; Dupire, Marion (2016)
      With increased digitization of the financial sector comes the issues of data protection and customer privacy. Banks collect huge amounts of data on individuals, notably from bank accounts, credit card transactions or mobile ranking. On the one hand the use of big data in the financial sector is a wonderful opportunity to better respond to customer needs. The biggest hurdle on the other hand is customer privacy and data protection. How can financial institutions most efficiently deal with customer privacy when making use of digital technologies? How should they deal with the issue of privacy given the current context where rebuilding trust is a key challenge? These are the main questions addressed in this policy paper which consists in two part. The first part is a contribution of Pr. Öykü Isik providing a state-of-the-art of data-driven financial services. The second part is the report of a Vlerick regulatory workshop dedicated to the topic gathering representatives from different horizons within the financial sector including regulatory authorities, banks, insurance companies, financial associations, consulting companies, law firms. The second part of the paper provides a detailed overview of workshop presentations, discussions, and co-creation exercise.
    • Protection and Welfare in the Presence of Dynamic Learning

      Bowen, Harry (Weltwirtschaftliches Archiv, 1988)