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dc.contributor.authorHeene, Aimé
dc.contributor.authorVan Looy, Bart
dc.contributor.authorVan Dierdonck, Roland
dc.date.accessioned2017-12-02T14:17:09Z
dc.date.available2017-12-02T14:17:09Z
dc.date.issued1997
dc.identifier.urihttp://hdl.handle.net/20.500.12127/1447
dc.language.isoen
dc.publisherPitman Publishing
dc.titleDefining a service strategy
dc.title.alternativeServices management: an integrated approach
dc.source.beginpage249
dc.source.endpage453
vlerick.knowledgedomainOperations & Supply Chain Management
vlerick.typebookBook Chapter
vlerick.vlerickdepartmentTOM
dc.identifier.vperid32093
dc.identifier.vperid35910
dc.identifier.vperid28099
dc.identifier.vpubid1561


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