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dc.contributor.authorGemmel, Paul
dc.contributor.authorVandaele, Darline
dc.date.accessioned2017-12-02T14:17:27Z
dc.date.available2017-12-02T14:17:27Z
dc.date.issued2004
dc.identifier.urihttp://hdl.handle.net/20.500.12127/1622
dc.language.isonl
dc.publisherLead-In
dc.subjectService Operations Management
dc.titleService level agreements. Overbodige luxe of noodzaak?
dc.title.alternativeManagement Jaarboek 2004
dc.source.beginpage124
dc.source.endpage129
vlerick.knowledgedomainOperations & Supply Chain Management
vlerick.typebookBook Chapter
vlerick.vlerickdepartmentTOM
dc.identifier.vperid35877
dc.identifier.vperid78454
dc.identifier.vpubid1771


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