• A 2020 perspective on the building of online trust in e-business relationships

      Stouthuysen, Kristof (Electronic Commerce Research and Applications, 2020)
      Perhaps the most important trend we observe in an increasing digitalized landscape, is that the internet technology allows organizations and individuals to interact across the globe. More and more organizations, both start-ups and more mature ones, ranging from retail to healthcare to energy, from public to private institutions are aware about the possibilities of extending their services outside their walled offices and physical points of contacts. E-consumers also seem more satisfied with the possibility to interact and transact with organizations without the constraints of time and space.
    • A case of using formal concept analysis in combination with emergent self organizing maps for detecting domestic violence

      Poelmans, Jonas; Elzinga, Paul; Viaene, Stijn; Dedene, Guido (+) (Lecture notes in Computer Science, 2009)
      This paper examines incremental financing decisions within high-growth businesses. A large longitudinal dataset, free of survivorship bias, to cover financing events of high-growth businesses for up to 8 years is analyzed. The empirical evidence shows that profitable businesses prefer to finance investments with retained earnings, even if they have unused debt capacity. External equity is particularly important for unprofitable businesses with high debt levels, limited cash flows, high risk of failure or significant investments in intangible assets. These findings are consistent with the extended pecking order theory controlling for constraints imposed by debt capacity. It suggests that new equity issues are particularly important to allow high-growth businesses to grow beyond their debt capacity.
    • A concept discovery approach for fighting human trafficking and forced prostitution.

      Poelmans, Jonas; Elzinga, Paul; Viaene, Stijn; Dedene, Guido (+); Kuznetsov, Sergei O. (Lecture notes in Computer Science, 2011)
    • Alignmentrecepten voor de CIO. Hoe werkt alignment nu precies in de praktijk?

      Cumps, Bjorn; Viaene, Stijn; Dedene, Guido (+) (IT Professional, 2008)
    • An exploration into the power of Formal Concept Analysis for domestic violence analysis

      Poelmans, Jonas; Elzinga, Paul; Viaene, Stijn; Dedene, Guido (+) (Lecture notes in Computer Science, 2008)
    • Analyzing domestic violence with topographic maps: a comparative study

      Poelmans, Jonas; Elzinga, Paul; Viaene, Stijn; Dedene, Guido (+); Van Hulle, Marc (Lecture notes in Computer Science, 2009)
    • Banks as digital conductors

      Cumps, Bjorn (CxO Magazine, 2017)
    • Business Intelligence (BI) Success and the role of BI capabilities

      Isik, Öykü; Jones, Mary; Sidorova, Anna (Intelligent systems in accounting, finance and management, 2012)
    • Business value through controlled IT: Toward an integrated model of IT governance success and its impact

      Buchwald, Arne; Urbach, Nils; Ahlemann, Frederik (Journal of Information Technology, 2014)
      Owing to increasing regulatory pressure and the need for aligned information technology (IT) decisions at the interface of business and IT, IT governance (ITG) has become important in both academia and practice. However, knowledge of integrating the determinants and consequences of ITG success remains scarce. Although some studies investigate individual aspects of ITG success and its impact, none combine these factors into a comprehensive and integrated model that would lead to a more complete understanding of the ITG concept. To address this gap, our research aims at understanding what factors influence and result from successful ITG, and at determining how they can be translated into a model to explain ITG success and the impact thereof. Therefore, we conducted interviews with 28 IT decision makers in 19 multinational organizations headquartered in Europe. Our study synthesizes the fragmented previous research, provides new empirical insights gathered on the basis of a clear ITG conceptualization, and suggests three innovative constructs heretofore not related to ITG. Moreover, we elucidate in a holistic model the factors that make ITG successful, how ITG contributes to an IT organization’s success, and how it eventually unfolds throughout the overall organization. The resulting model allows organizational decision makers to develop an effective ITG implementation and to explain the implications of successful ITG, thus providing a justification for the respective investments.
    • Business/ICT Alignment inzicht

      Cumps, Bjorn; Viaene, Stijn (Business Inzicht, 2005)
    • Class Notes: Ten principles of good business process management

      vom Brocke, Jan; Schmiedel, Theresa; Recker, Jan; Trkman, Peter; Mertens, Willem; Viaene, Stijn (BP Trends, 2014)
    • Collaborative modeling - roles, activities and team organization

      Rittgen, Peter (International Journal of Information System Modeling and Design, 2010)
    • Combining business process and data discovery techniques for analyzing and improving integrated care pathways

      Poelmans, Jonas; Dedene, Guido (+); Verheyden, Gerda; Van Der Mussele, Herman; Viaene, Stijn; Peters, Edward M. (Lecture notes in Computer Science, 2010)
    • Corporate IT transformation at Barco

      Viaene, Stijn; Isik, Öykü (Journal of Information Technology Teaching Cases, 2013)
      The case takes us back to 2009, a year of great turmoil and the start of a transformation journey for BARCO, a global visualisation solutions company. Stefaan Kindekens, newly appointed corporate CIO, is preparing the new IT strategy per request of the board of directors. At the heart of the proposal are the introduction of a new IT operating model and the replacement of the legacy systems landscape. The case allows for discussions about business and IT alignment, IT strategy, and IT governance.
    • Corporate performance management: Beyond dashboards and scorecards

      Viaene, Stijn; Willems, Jurgen (Journal of Performance Management, 2007)
    • Curbing domestic violence: instantiating C-K theory with formal concept analysis and emergent self-organizing maps. Intelligent Systems in Accounting, Finance & Management

      Poelmans, Jonas; Elzinga, Paul; Viaene, Stijn; Dedene, Guido (+) (Intelligent systems in accounting, finance and management, 2010)
      We propose a human-centred process for knowledge discovery from unstructured text that makes use of formal concept analysis and emergent self-organizing maps. The knowledge discovery process is conceptualized and interpreted as successive iterations through the concept-knowledge (C-K) theory design square. To illustrate its effectiveness, we report on a real-life case study of using the process at the Amsterdam-Amstelland police in the Netherlands aimed at distilling concepts to identify domestic violence from the unstructured text in actual police reports. The case study allows us to show how the process was not only able to uncover the nature of a phenomenon such as domestic violence, but also enabled analysts to identify many types of anomaly in the practice of policing. We will illustrate how the insights obtained from this exercise resulted in major improvements in the management of domestic violence cases.
    • Data scientists aren't domain experts

      Viaene, Stijn (IT Professional, 2013)
      It will take a lot of conversation to make data science work. Data scientists can't do it on their own. Success in data science requires a multiskilled project team with data scientists and domain experts working closely together.
    • Degrowth and collaborative value creation: Reflections on concepts and technologies

      Hankammer, Stephan; Kleer, Robin (Journal of Cleaner Production, 2018)
      The concept of degrowth aims fundamentally at reducing material and energy throughput equitably, while questioning the desirability of further economic growth. In order to achieve this reduction of society’s throughput, radical changes in the ways goods and services are produced, distributed and used are required. In this think piece, concepts of consumer integration into the value creation process and (new) enabling technologies are discussed as possible constituting elements of alternative organizational models in a degrowth society. To date, collaborative value creation concepts, such as crowdsourcing and mass customization, have been discussed almost exclusively as business model patterns for companies in economies that are set to grow. The same applies to the assessment of (new) technologies, such as additive manufacturing, web-based user interfaces for co-creation, and other flexible production technologies that allow for collaborative and individualized production. Potential positive and negative effects of these concepts and technologies with regard to the objectives of degrowth are discussed in order to initiate a debate about the inclusion of CVC for the design of alternative organizational models that are in line with degrowth thinking. This think piece illustrates that several elements of collaborative value creation and its enabling technologies coincide with degrowth objectives but do not lead per se to their attainment. Thereby, a starting point for future (empirical) work in this area is generated.
    • Digital operations: Autonomous automation and smart execution of work

      Boute, Robert; Van Mieghem, Jan (Management and Business Review, 2021)
      The integration of digital technologies is changing the way organizations operate and deliver value. Digitizing operations may replace manual work through increased automation, but it may also enable smarter execution of workflows thereby augmenting human work. Evaluating the level and reach of these three pillars--digitization, automation, and smart--across the organization’s value chain provides a diagnostic tool that can inspire future desired directions of digitization.
    • A digital quick-start guide

      Viaene, Stijn (Ivey Business journal, 2017)
      What is the next big thing? Nobody really knows. Nevertheless, today’s companies are constantly under pressure to discover it. The digital space, of course, is rife with magic bullets to help them easily achieve success—or so it would seem.