• Project team communication in financial service innovation

      Lievens, Annouk; Moenaert, Rudy; Lievens, Annouk; Moenaert, Rudy (2000)
      The role of communication during the innovation process of new financial services from an information processing perspective is examined. A contingency framework is developed on the role of communication and its impact on new financial services success. The relationship between project team communication and the reduction of innovative uncertainty on new financial service success is examined. The contingency model implies that managers have to recognize the critical communication roles that project members and frontline employees may fulfill. The communication flows mediated by these individuals foster the uncertainty reduction during the innovation process.
    • Project tracking and control: can we measure the time?

      Vanhoucke, Mario; Vanhoucke, Mario (2008)
    • Promises from SOA: Reengineering a procurement process at Belgacom Mobile - a case study

      Van den Bergh, Joachim; Viaene, Stijn; Van den Bergh, Joachim; Viaene, Stijn (2012)
      The added value of this project, which contributes to the general understanding of SOA potential for BPM, lies in its innovative approach, whereby product and process are separated by means of production process ID creation. The redesign approach thus provides a sustainable answer to the ever shortening life cycle of products and technologies. In particular process practitioners will find value in reading the learning points from this paper.
    • Protean career attitude and career success: The mediating role of self-management

      De Vos, Ans; Soens, Nele; De Vos, Ans; Soens, Nele (2008)
    • Psychological contract development during organizational socialization: adaptation to reality and the role of reciprocity

      De Vos, Ans; Buyens, Dirk; Schalk, M.J.D. (René); De Vos, Ans; Buyens, Dirk; Schalk, M.J.D. (René) (2003)
    • Public procurement of consulting services

      Roodhooft, Filip; Van den Abbeele, Alexandra; Roodhooft, Filip; Van den Abbeele, Alexandra (2006)
    • Purchased business services influence downstream supply chain members

      Vandaele, Darline; Gemmel, Paul; Vandaele, Darline; Gemmel, Paul (2007)
    • Purchasing-driven sales: Matching sales strategies to the evolution of the purchasing function

      Paesbrugghe, Bert; Rangarajan, Deva; Sharma, Arun; Syam, Niladri; Jha, Subhash; Paesbrugghe, Bert; Rangarajan, Deva; Sharma, Arun; Syam, Niladri; Jha, Subhash (2017)
      The personal selling field has witnessed the emergence of various sales strategies, including relationship, value, key account, and solution selling. Despite claims about their effectiveness, recent work challenges the relevance of existing sales strategies across buying contexts. Specifically, emerging sales strategies often focus on the user in the customer organization, without being explicitly aligned with the increasingly important purchasing function. To define the critical role of the purchasing function for sales effectiveness, this study collects data from 32 firms in two markets, their purchasing departments reveal four stages of purchasing evolution: passive (price focused), independent (cost-focused), supportive (solution/innovation focused), and integrative (strategy focused). The research demonstrates that each stage of purchasing evolution then requires distinct sales strategies by selling firms and any mismatch of purchasing evolution and sales strategy may be detrimental to sales. This novel view and the supported findings offers several implications for both research and practice.
    • Quality and pricing decisions in production/inventory systems

      Jalali, Hamed; Raïsa, Carmen; Van Nieuwenhuyse, Inneke; Boute, Robert; Jalali, Hamed; Raïsa, Carmen; Van Nieuwenhuyse, Inneke; Boute, Robert (Elsevier, 2019)
      In this article, we consider the impact of finite production capacity on the optimal quality and pricing decisions of a make-to-stock manufacturer. Products are differentiated along a quality index; depending on the price and quality levels of the products offered, customers decide to either buy a given product, or not to buy at all. We show that, assuming fixed exogenous lead times and normally distributed product demands, the optimal solution has a simple structure (this is referred to as the load-independent system). Using numerical experiments, we show that with limited production capacity (which implies load-dependent lead times) the manufacturer may have an incentive to limit the quality offered to customers, and to decrease market coverage, especially in settings where higher product quality leads to higher congestion in production. Our findings reveal that the simple solution assuming load-independent lead times is suboptimal, resulting in a profit loss; yet, this profit loss can be mitigated by constraining the system utilization when deciding on quality and price levels. Our results highlight the importance of the relationship between marketing decisions and load-dependent production lead times.
    • Quantile-based inference for tempered stable distributions

      Fabozzi, Frank; Fallahgoul, Hassan; Veredas, David; Fabozzi, Frank; Fallahgoul, Hassan; Veredas, David (Springer, 2019)
      If the closed-form formula for the probability density function is not available, implementing the maximum likelihood estimation is challenging. We introduce a simple, fast, and accurate way for the estimation of numerous distributions that belong to the class of tempered stable probability distributions. Estimation is based on the Method of Simulated Quantiles (Dominicy and Veredas (2013)). MSQ consists of matching empirical and theoretical functions of quantiles that are informative about the parameters of interest. In the Monte Carlo study we show that MSQ is significantly faster than Maximum Likelihood and the estimates are almost as precise as MLE. A Value at Risk study using 13 years of daily returns from 21 world-wide market indexes shows that MSQ estimates provide as good risk assessments as with MLE.
    • Quo vadis BI?

      De Hertogh, Steven; Van den Bunder, Annabel; Viaene, Stijn; De Hertogh, Steven; Van den Bunder, Annabel; Viaene, Stijn (2010)
    • R&D cooperation and spillovers: some empirical evidence from Belgium

      Cassiman, Bruno; Veugelers, Reinhilde; Cassiman, Bruno; Veugelers, Reinhilde (2002)
    • Rank based testing in linear models with stable errors

      Hallin, Marc; Swan, Yvik; Verdebout, Thomas; Veredas, David; Hallin, Marc; Swan, Yvik; Verdebout, Thomas; Veredas, David (2011)
    • Rapport in mediation

      Aaldering, H.; Codrington, T.; Jordaan, Barney; Aaldering, H.; Codrington, T.; Jordaan, Barney (2016)
    • Rating SMEs

      Rikkers, Frieda; Thibeault, André; Rikkers, Frieda; Thibeault, André (2009)
    • (Re)Testing the follow the customer hypothesis in multinational bank investment

      Paulo Esperanca, José; Gulamhussen, Azzim; Paulo Esperanca, José; Gulamhussen, Azzim (2001)