When KBC Bank introduced their mobile banking application in 2011 they delivered much more than a piece of software. Mobile banking was a way to focus on their customers and rebuild trust. Yet, this case is not so much about what they delivered but how they delivered it. Agile development brought along both challenges and opportunities for KBC. The case explores how agile compares to traditional ways of ICT development. Can banks, given the new digital challenges, really build their future ICT portfolios on agile development?
This paper illustrates how a computer re-use model can be extended to deal with e-waste challenges. First, we describe the re-use of computers as a factor that can help bridge the global digital divide. In an ICT4D context, refurbished computers can be used in developing countries. We describe and illustrate the operating model of such a computer re-use organization, highlighting the different components and interactions of the operating model. Next, we discuss how e-waste puts this computer re-use model under pressure. We argue that the sustainability of computer re-use in an ICT4D context is seriously impacted by this increasing e-waste problem. Finally, we describe how a computer re-use model can be extended and complemented with e-waste handling activities to retain positive effects in an ICT4D context. The paper is based on a single case study
A digital transformation is felt in every fibre of the organisation. In order to deal with the challenges that come with such a transformation initiative, one-off point solutions are not enough, but a more systemic, architecture-driven approach is needed. What does digital transformation mean for the enterprise architect? Through a multiple case study approach, this research aims to gain insights into the changing role of enterprise architects in a digital transformation context, as well as to identify the new challenges and opportunities arising in this regard. Today, enterprise architects are at a crossroads: the digital transformation projects in their organisations have rendered them more valuable. However, the key question is whether they will focus on enabling and support, or whether they will move one step beyond, leading the way, becoming true opportunity architects.
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