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    Sainsbury's (B): Supply Chain Performance Measurement

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    Author
    Slagmulder, Regine
    Grottoli, D.
    Corsten, D.
    Publication Year
    2003
    
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    Abstract
    This is the second of a two-case series (603-020-1 and 103-057-1). The (B) case focuses on the performance measurement tools that Sainsbury's has implemented to improve the efficiency and effectiveness of its supplier relations. It describes the internal information system that provides up-to-date performance data on suppliers as well as an Internet- enabled system aimed at sharing daily supply chain information with suppliers. The case also demonstrates how a performance assessment tool called the Global Scorecard helps Sainsbury's and its suppliers identify opportunities for jointly improving their interface. The teaching objectives are: (1) to illustrate state-of-the-art information systems aimed at measuring and managing supplier performance in a retail context, and (2) to discuss how retailers and suppliers can work together to improve the efficiency of their interface and strengthen their relationship.
    Keyword
    Management Accounting & Control
    Knowledge Domain/Industry
    Accounting & Finance
    Operations & Supply Chain Management
    URI
    http://hdl.handle.net/20.500.12127/2680
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