• Login
    View Item 
    •   Vlerick Repository Home
    • Research Output
    • Cases
    • View Item
    •   Vlerick Repository Home
    • Research Output
    • Cases
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Browse

    All of Vlerick RepositoryCommunities & CollectionsPublication DateAuthorsTitlesSubjectsKnowledge Domain/IndustryThis CollectionPublication DateAuthorsTitlesSubjectsKnowledge Domain/Industry

    My Account

    LoginRegister

    Contact & Info

    ContactVlerick Journal ListOpen AccessVlerick Business School

    Statistics

    Display statistics

    Shadow or not? A business intelligence tale at KBC - Part A

    • CSV
    • RefMan
    • EndNote
    • BibTex
    • RefWorks
    Author
    Viaene, Stijn
    De Hertogh, Steven
    Lutin, Luc
    Publication Year
    2008
    
    Metadata
    Show full item record
    Abstract
    This is part of a case series. Mark Casselman, in charge of commercial processes and systems for KBC retail banking operations, was troubled. The chief information officer had recently appointed a manager to size up the business intelligence (BI) activities at KBC in order to professionalise the BI environment. Mark was worried that the retail information exploitation network, a virtual network of information exploitation profiles that had grown seamlessly within retail over the last couple of years, would be under siege. He feared it would be dismissed as mere shadow IT, but was ready to fight. Mark was adamant about the network's value for home market competition
    Keyword
    Business Intelligence
    Knowledge Domain/Industry
    Digital Transformation
    Special Industries : Financial Services Management
    URI
    http://hdl.handle.net/20.500.12127/2932
    Collections
    Cases

    entitlement

     
    DSpace software (copyright © 2002 - 2023)  DuraSpace
    Quick Guide | Contact Us
    Open Repository is a service operated by 
    Atmire NV
     

    Export search results

    The export option will allow you to export the current search results of the entered query to a file. Different formats are available for download. To export the items, click on the button corresponding with the preferred download format.

    By default, clicking on the export buttons will result in a download of the allowed maximum amount of items.

    To select a subset of the search results, click "Selective Export" button and make a selection of the items you want to export. The amount of items that can be exported at once is similarly restricted as the full export.

    After making a selection, click one of the export format buttons. The amount of items that will be exported is indicated in the bubble next to export format.