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dc.contributor.authorViaene, Stijn
dc.contributor.authorCumps, Bjorn
dc.date.accessioned2017-12-02T14:32:20Z
dc.date.available2017-12-02T14:32:20Z
dc.date.issued2005
dc.identifier.urihttp://hdl.handle.net/20.500.12127/2964
dc.language.isoen
dc.titleCRM excellence at KLM Royal Dutch Airlines
vlerick.knowledgedomainMarketing & Sales
vlerick.knowledgedomainDigital Transformation
vlerick.typecaseCase
vlerick.vlerickdepartmentTOM
dc.identifier.vperid65268
dc.identifier.vperid76321
dc.identifier.vpubid3396


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