• Alliander: Power to the people (B)

      Debruyne, Marion; Meeus, Leonardo; Hadush, Samson Yemane (2017)
      This is part of a case series. The aim of this three part teaching case is to stimulate discussion on how companies can adopt new business models to survive sector-wide transitions by taking the perspective of energy network companies which often operate under a highly regulated environment.
    • Event identification and demand management at Fluvius

      Varganova, Olga; Samii, Behzad (2019)
      As a Distribution System Operator (DSO) in the Flemish Region of Belgium, Fluvius plays a role of strategic importance. With the growing energy demand and proliferation of new energy technology, DSOs require significantly more resilience to withstand upcoming disruptions. The energy system-wide approach towards building resilience aims to develop monitoring and prevention procedures. Smart meter data analytics opens a new avenue for the use of event management, enabling decision-makers to detect anomalous events in real-time and respond within a short time frame. Although some events strike either immediately or after a short warning, other events are anticipated well in advance. It is suggested that the danger of growing peak consumption will be combatted with demand management tools, which involve the consumer's engagement and more efficient use of technology. On the one hand, opting for dynamic pricing can leverage the consumer's potential to change consumption behaviour and decrease the harmful spike peak for the power infrastructure. On the other hand, electricity storage can decrease congestion in the power grids and support more active adoption of renewable technology. The systematic approach towards disruptions can build Fluvius' resilience, so that the organisation can bounce back with low impact on performance.
    • Toon: Eneco's smart platform for selling less energy to the home

      Steve, Muylle; Niraj, Dawar (2018)
      Eneco Group, the second largest utility company in the Netherlands, launched a smart thermostat, Toon, that served as a platform for energy management services. Toon quickly became the gold standard for smart homes in the Netherlands. In January 2017, top management needed to discuss the strategic priorities to keep Toon’s lead and hold off the competition.