Promises from SOA: Reengineering a procurement process at Belgacom Mobile - a case study
Publication type
Journal articlePublication Year
2012Journal
International Journal of Business Process Integration and ManagementPublication Volume
18Publication Issue
5Publication Begin page
815Publication End page
828
Metadata
Show full item recordAbstract
The added value of this project, which contributes to the general understanding of SOA potential for BPM, lies in its innovative approach, whereby product and process are separated by means of production process ID creation. The redesign approach thus provides a sustainable answer to the ever shortening life cycle of products and technologies. In particular process practitioners will find value in reading the learning points from this paper.Keyword
Business Process Management, Innovation, Automation, Service‐oriented Architecture, IT‐enabled Innovation, Case, Process Redesign, BelgiumKnowledge Domain/Industry
Operations & Supply Chain Managementae974a485f413a2113503eed53cd6c53
10.1108/14637151211270171