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    The Effect of Organization Size and Sector on Adopting Business Process Management

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    Publication type
    Journal article with impact factor
    Author
    Van Looy, Amy
    Van den Bergh, Joachim
    Publication Year
    2017
    Journal
    Business & Information Systems Engineering
    Publication Issue
    July
    
    Metadata
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    Abstract
    The business process management (BPM) discipline is starting to recognize the importance of context-awareness. In spite of this recognition, few studies investigate the effect of diverse contextual factors on BPM. To fill this gap, the study statistically analyzes the effect of organization size and sector, as specific contextual factors, on the adoption of BPM. The latter is measured by means of BPM capabilities for which data was collected from 2309 employees in 72 organizations. The study relies on the Contingency Theory by hypothesizing that, in practice, organizations adopt BPM by taking into account factors that fit an organization's context. Surprisingly, the results do not show a dependency between BPM adoption and organization size, suggesting that BPM adoption levels can equally be achieved by large or small organizations. In contrast, a dependency is found for organization sector (partly based on market velocity), suggesting different BPM adoption practices and/or speed in different sectors.
    Keyword
    Operations & Supply Chain Management, Business Process Management
    Knowledge Domain/Industry
    Operations & Supply Chain Management
    Digital Transformation
    DOI
    10.1007/s12599-017-0491-3
    URI
    http://hdl.handle.net/20.500.12127/5848
    ae974a485f413a2113503eed53cd6c53
    10.1007/s12599-017-0491-3
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