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Biases in consumers' assessment of environmental damage in food chains and how investments in reputation can help

Panzone, Luca A.
Lemke, Fred
Petersen, Henry L.
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Publication Type
Journal article with impact factor
Editor
Supervisor
Publication Year
2016
Journal
Technological forecasting and social change
Book
Publication Volume
111
Publication Issue
October
Publication Begin page
327
Publication End page
337
Publication NUmber of pages
Collections
Abstract
Sustainability is becoming increasingly relevant to consumers in their food choices. However, they may have a limited understanding of the environmental impact of their purchasing decisions and resort to perceptions and heuristics to guide them. In this study, consumers were asked to complete a categorisation task to determine whether they considered a product to have a high or low carbon footprint, with no information besides that contained on the product's front label. The results demonstrated that raw materials (food category), transportation (UK product), and manufacturing (level of processing) influenced the probability that an item would be classified as either having a low or high carbon footprint. These findings are embedded into the supply chain to explore the role of reputation in reducing the categorisation biases observed in the categorisation task.
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Keywords
Sustainable Consumption, Consumer Behaviour, Categorisation Task, Reputation
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