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dc.contributor.authorVereecke, Ann
dc.contributor.authorVanderheyden, Karlien
dc.contributor.authorBaecke, Philippe
dc.contributor.authorVan Steendam, Tom
dc.date.accessioned2018-03-15T15:25:28Z
dc.date.available2018-03-15T15:25:28Z
dc.date.issued2018
dc.identifier.issn0144-3577
dc.identifier.doi10.1108/IJOPM-11-2016-0698
dc.identifier.urihttp://hdl.handle.net/20.500.12127/5928
dc.description.abstractThe purpose of this paper is to develop and empirically validate a model for assessing demand planning maturity in organisations. The authors developed a maturity assessment model for demand planning through iterations of theoretical and empirical work, combining insights from literature and practitioners. An online survey is developed to validate the model using data from different industries. The authors identify six dimensions of demand planning maturity: data management, the use of forecasting methods, the forecasting system, performance management, the organisation and people management. The empirical study indicates that demand data are well managed and organisation readiness is high, yet improvements in the forecasting system and the management of forecast performance are needed. The results show a positive relationship between the size of an organisation and its demand planning maturity.
dc.language.isoen
dc.subjectSales and Operations Planning (S &OP)
dc.subjectForecasting
dc.subjectDemand Planning
dc.subjectMaturity Assessment
dc.titleMind the gap - Assessing maturity of demand planning, a cornerstone of S&OP
dc.identifier.journalInternational Journal of Operations and Production Management
dc.source.volume38
dc.source.issue8
dc.source.beginpage1618
dc.source.endpage1639
vlerick.knowledgedomainOperations & Supply Chain Management
vlerick.typearticleVlerick strategic journal article
vlerick.vlerickdepartmentMKT
vlerick.vlerickdepartmentPO
vlerick.vlerickdepartmentTOM
dc.identifier.vperid35922
dc.identifier.vperid35909
dc.identifier.vperid151145
dc.identifier.vperid138828


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