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    Mediation and conciliation in collective labor conflicts in South Africa

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    Publication type
    Book Chapter
    Author
    Jordaan, Barney
    Editor
    Euwema, Martin
    Medina, Francisco José
    Garcia, Ana Belén
    Pender, Erica
    Publication Year
    2019
    Book
    Mediation in collective labor conflicts
    Publication Begin page
    293
    Publication End page
    308
    
    Metadata
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    Abstract
    In South Africa, strikes resulting from failed collective bargaining processes are often protracted and regularly involve recourse by striking workers to unlawful means of pursuing their objectives (including non-compliance with agreed or statutory strike procedures, damage to property and/or physical violence against so-called ‘scabs’, i.e., workers who continuing working during the strike). The generally very effective dispute resolution processes that have been available for several decades through both private and statutory dispute resolution bodies do not seem to have managed to lower the high level of hostility and adversarialism. In this environment the need for early dispute resolution processes (‘EDR’) that allow for dispute resolution to be moved ‘upstream’ has become acute. While EDR was recently placed high on the strategic agenda of the primary statutory resolution body—the Commission for Conciliation, Mediation and Arbitration—there is little evidence of EDR being promoted actively by other key stakeholders, including providers of private dispute resolution services.
    Keyword
    Industrial and Organizational Psychology
    Knowledge Domain/Industry
    People Management & Leadership
    DOI
    10.1007/978-3-319-92531-8
    URI
    http://hdl.handle.net/20.500.12127/6003
    Other links
    https://link.springer.com/content/pdf/10.1007%2F978-3-319-92531-8_19.pdf
    ae974a485f413a2113503eed53cd6c53
    10.1007/978-3-319-92531-8
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