• Login
    View Item 
    •   Vlerick Repository Home
    • Research Output
    • Conference Presentations
    • View Item
    •   Vlerick Repository Home
    • Research Output
    • Conference Presentations
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Browse

    All of Vlerick RepositoryCommunities & CollectionsPublication DateAuthorsTitlesSubjectsKnowledge Domain/IndustryThis CollectionPublication DateAuthorsTitlesSubjectsKnowledge Domain/Industry

    My Account

    LoginRegister

    Contact & Info

    ContactVlerick Journal ListOpen AccessVlerick Business School

    Statistics

    Display statistics

    Breaking silos: A field experiment on relational conflict management in cross-functional teams

    • CSV
    • RefMan
    • EndNote
    • BibTex
    • RefWorks
    Publication type
    Conference Presentation
    Author
    Boros, Smaranda
    Van Gorp, Lore
    Cardoen, Brecht
    Boute, Robert
    Publication Year
    2016
    
    Metadata
    Show full item record
    Abstract
    In this paper we investigate how effective conflict management in conflict asymmetry situations impacts the quality of cross-functional management teams’ performance. During a five-day business simulation, we explore the consequences of the relational conflicts and conflict asymmetry experienced by team members. We use two different measures of conflict asymmetry: the traditional group conflict asymmetry measurement of Jehn (1995) and a social networks method. We find that when some team members evoke more conflict than others, this affects the evolution of team dynamics (and ultimately the performance of the team) even more than high levels of conflict altogether; however, the reciprocal emotional understanding between team members (known as group emotional awareness) can mitigate this negative effect and improve the team performance through the appropriate use of conflict management strategies. Since group emotional awareness can be fostered and trained within teams, this is of practical value to improve the performance of cross-functional management teams.
    Keyword
    Relational Conflict Asymmetry, Conflict Management Strategies, Cross-Functional Teams, Group Emotional Awareness, Integration Management, Social Networks, Field Experiment
    Knowledge Domain/Industry
    People Management & Leadership
    URI
    http://hdl.handle.net/20.500.12127/6100
    Collections
    Conference Presentations

    entitlement

     
    DSpace software (copyright © 2002 - 2023)  DuraSpace
    Quick Guide | Contact Us
    Open Repository is a service operated by 
    Atmire NV
     

    Export search results

    The export option will allow you to export the current search results of the entered query to a file. Different formats are available for download. To export the items, click on the button corresponding with the preferred download format.

    By default, clicking on the export buttons will result in a download of the allowed maximum amount of items.

    To select a subset of the search results, click "Selective Export" button and make a selection of the items you want to export. The amount of items that can be exported at once is similarly restricted as the full export.

    After making a selection, click one of the export format buttons. The amount of items that will be exported is indicated in the bubble next to export format.