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    Linking the strategic importance of ICT with investment in business-ICT alignment: An explorative framework

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    Publication type
    Book Chapter
    Author
    Cumps, Bjorn
    Viaene, Stijn
    Dedene, Guido
    Editor
    Van Grembergen, Wim
    De Haes, Steven
    Publication Year
    2012
    Book
    Business strategy and applications in enterprise IT Governance
    Publication Begin page
    37
    Publication End page
    55
    Publication Number of pages
    350
    
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    Abstract
    In this chapter, we introduce a framework that can be used by organizations as a positioning instrument to think of business-ICT alignment decisions in light of the strategic importance of ICT (Information and Communication Technology) in their organization. We make a distinction between organizations where ICT is of high strategic importance and those where ICT is of low strategic importance. Based on this difference we argue that heavily investing in business-ICT alignment processes, structures and roles (PSRs) will not necessarily always be beneficial when ICT is of low strategic importance to the business. Furthermore, organizations that have a minimalist approach to the use of ICT do not necessarily need to invest in business-ICT alignment PSRs. We explain the dynamics and possible migration scenarios of our proposed framework after testing the statistical significance of the relationship between the strategic importance of ICT and the investment in business-ICT alignment. We end this article with a short empirical study which combines survey and case study results. Both the framework and framework dynamics still need further empirical validation, preferably with longitudinal data. Therefore, we stress and acknowledge that many of the discussions in this article are still explorative in nature. However, this article illustrates the possibilities and the need for a more fine-grained approach to business-ICT alignment.
    Keyword
    Business/ICT alignment, ICT Management
    Knowledge Domain/Industry
    Digital Transformation
    Operations & Supply Chain Management
    DOI
    10.4018/978-1-4666-1779-7.ch003
    URI
    http://hdl.handle.net/20.500.12127/6149
    ae974a485f413a2113503eed53cd6c53
    10.4018/978-1-4666-1779-7.ch003
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