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dc.contributor.authorDzenkovska, Julija
dc.contributor.authorHeirati, Nima
dc.contributor.authorLemke, Fred
dc.contributor.authorSchoefer, Klaus
dc.date.accessioned2019-03-21T19:44:12Z
dc.date.available2019-03-21T19:44:12Z
dc.date.issued2016
dc.language.isoen
dc.subjectCustomer Experience
dc.titleShaping customer experience through the service, communication, and usage encounters
dc.contributor.departmentNewcastle Universityen_US
vlerick.conferencedate04/07/2016-07/07/2016en_US
vlerick.conferencelocationNewcastle, United Kingdomen_US
vlerick.conferencenameAcademy of Marketing 2016 Conferenceen_US
vlerick.conferenceorganiserAcademy of Marketingen_US
vlerick.knowledgedomainMarketing & Sales
vlerick.typeconfpresConference Presentationen_US
vlerick.vlerickdepartmentMKTen_US
dc.identifier.vperid186039


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