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    Controversy without conflict: How group emotional awareness and regulation can prevent conflict escalation

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    Publication type
    Journal article with impact factor
    Author
    Boros, Smaranda
    Publication Year
    2020
    Journal
    Group Decision and Negotiation
    Publication Volume
    29
    Publication Issue
    April
    Publication Begin page
    251
    Publication End page
    269
    
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    Abstract
    We investigate whether group emotional awareness can prevent the escalation of controversy into conflict in project teams. We propose that group emotional awareness mitigates the impact of initial task conflicts on the development of group emotion regulation. This, in turn, prevents the escalation of task into relationship conflicts. We test our proposed model through a longitudinal design on project teams over the duration of a 3-month project, from the onset of their work together till the completion of the project. Group emotional awareness mitigates the impact of high levels of initial task conflict on the development of emotion regulation: the latter lacks conditions to develop when group emotional awareness is low and groups experience task conflict and can only develop under high emotional awareness conditions. Once in place, group emotional regulation reduces the likelihood of task conflicts escalating to relationship conflicts.
    Keyword
    Group Emotional Awareness, Group Emotion Regulation, Task Conflict, Relationship Conflict, Time, Emergent States
    Knowledge Domain/Industry
    People Management & Leadership
    DOI
    10.1007/s10726-020-09659-1
    URI
    http://hdl.handle.net/20.500.12127/6433
    ae974a485f413a2113503eed53cd6c53
    10.1007/s10726-020-09659-1
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