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dc.contributor.authorOesterle, Severin
dc.contributor.authorBuchwald, Arne
dc.contributor.authorUrbach, Nils
dc.date.accessioned2020-03-31T08:52:40Z
dc.date.available2020-03-31T08:52:40Z
dc.date.issued2019
dc.identifier.urihttp://hdl.handle.net/20.500.12127/6453
dc.description.abstractDigitalization has a broad impact and the risk of external disruption is omnipresent throughout all industries which also applies to IT consulting firms. One response to this threat is to understand better the determinants of how value is created during the joint work on an IT project. Although previous literature offers valuable starting points for explaining value co-creation, no previous research synthesizes service provider and client perspective in a comprehensive model and empirically explains the co-creation of IT consulting service value. We build on the service-dominant (SD) logic as the fundamental meta-theory and evaluate our deductively derived structural model based on 113 collected responses from IT consulting projects using structural equation modeling. Our major finding is that IT consulting service value only seems to be determined by consultant capabilities. Our findings provide new insights for SD logic and service science literature and potential for future research.
dc.language.isoen
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectValue
dc.subjectValue Co-creation
dc.subjectService-dominant Logic
dc.subjectService Science
dc.subjectIT Consulting Services
dc.titleLess complex than expected–What really drives IT consulting value
refterms.dateFOA2020-03-31T08:52:40Z
dc.source.numberofpages15
dc.contributor.departmentUniversity of Bayreuth, Germany
dc.contributor.departmentEBS Business School, Germany
dc.contributor.departmentFIM Research Center, University of Bayreuth
vlerick.conferencedate24/02/2019-27/02/2019
vlerick.conferencelocationSiegen, Germany
vlerick.conferencename14th International Conference on business informatics
vlerick.knowledgedomainDigital Transformation
vlerick.typeconfpresConference Proceeding
vlerick.vlerickdepartmentTOM
dc.identifier.vperid270410


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