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dc.contributor.authorCojuharenco, Irina
dc.contributor.authorMarques, Tatiana
dc.contributor.authorPatient, David
dc.date.accessioned2020-06-02T07:20:18Z
dc.date.available2020-06-02T07:20:18Z
dc.date.issued2017
dc.identifier.issn1552-3993
dc.identifier.doi10.1177/1059601117729607
dc.identifier.urihttp://hdl.handle.net/20.500.12127/6502
dc.description.abstractA salient and underresearched aspect of un/fair treatment in organizations can be the source of justice, in terms of a specific justice agent. We propose a model of agent bias to describe how and when characteristics of the agent enacting justice are important to justice reasoning. The agent bias is defined as the effect on overall event justice perceptions of specific agent characteristics, over and above the effect via distributive, procedural, and interactional justice. For justice recipients to focus on agent characteristics rather than on the event being evaluated in terms of fairness is an unexplored bias in justice judgments. Agent warmth, competence, and past justice track record (entity justice) are identified as agent characteristics that influence justice judgments. Agent characteristics can influence overall event justice perceptions positively or negatively, depending on the ambiguity in terms of justice of the event and on its expectedness from a particular justice agent. Finally, we propose that agent bias is stronger when justice recipients use intuitive versus analytic information processing of event information. Our model of agent bias has important theoretical implications for theories of organizational justice and for other literatures, as well as important practical implications for organizations and managers.
dc.language.isoen
dc.publisherSage
dc.subjectOrganizational Justice
dc.subjectTrust
dc.subjectSocial Cognition
dc.subjectDecision Making
dc.relation.embedded
dc.titleTell me who, and I’ll tell you how fair: A model of agent bias in justice reasoning
dc.identifier.journalGroup and Organization Management
dc.source.volume42
dc.source.issue5
dc.source.beginpage630
dc.source.endpage656
dc.contributor.departmentSurrey Business School, University of Surrey, Guildford, UK
dc.contributor.departmentUCP - Católica Lisbon School of Business & Economics, Lisboa, Portugal
dc.identifier.eissn1059-6011
vlerick.knowledgedomainPeople Management & Leadership
vlerick.typearticleVlerick strategic journal article
vlerick.vlerickdepartmentP&O
dc.identifier.vperid276185


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