Show simple item record

dc.contributor.authorOesterle, Severin
dc.contributor.authorBuchwald, Arne
dc.contributor.authorUrbach, Nils
dc.date.accessioned2020-06-14T13:17:10Z
dc.date.available2020-06-14T13:17:10Z
dc.date.issued2020en_US
dc.identifier.issn1019-6781
dc.identifier.doi10.1007/s12525-020-00426-3
dc.identifier.urihttp://hdl.handle.net/20.500.12127/6520
dc.description.abstractDigitalization is increasingly and broadly impacting on companies throughout all industries. To cope with digital transformation, organizations need specific IT skills and often face a bottleneck between required and existing capabilities. Thus, organizations revert to support from IT consultants. However, such collaborations need to create value so as to make client organizations future-proof in the long term. We therefore need a better understanding of how value is created in IT consulting projects. We build on service-dominant (S-D) logic as the theory base and evaluate our structural model, which explains IT consulting service value based on 77 matched pairs of IT consulting projects using structural equation modeling. We provide empirical support for the assumptions of S-D logic in the IT consulting industry and reveal determinants that significantly contribute to the overall IT consulting service value. Our results contribute to the ongoing discourse in the S-D logic literature and provide meaningful insights for practice.en_US
dc.language.isoenen_US
dc.publisherSpringeren_US
dc.subjectValue Co-Creationen_US
dc.subjectService-Dominant Logicen_US
dc.subjectMatched Pair Approachen_US
dc.subjectIT Consulting Servicesen_US
dc.titleInvestigating the co-creation of IT consulting service value: Empirical findings of a matched pair analysisen_US
dc.identifier.journalElectronic Marketsen_US
dc.identifier.eissn1422-8890
vlerick.knowledgedomainDigital Transformationen_US
vlerick.typearticleJournal article with impact factoren_US
vlerick.vlerickdepartmentTOMen_US
dc.identifier.vperid270410en_US


This item appears in the following Collection(s)

Show simple item record