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    The effect of justice expectations on OCBs and its regulation by professional identification

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    Publication type
    Conference Proceeding
    Author
    Sguera, Francesco
    Patient, David
    Publication Year
    2020
    Book
    Academy of Management Proceeding
    
    Metadata
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    Abstract
    In highly uncertain contexts, such as organizations undergoing major change initiatives, employees become especially attentive to procedural fairness. Although research has focused mainly on perceptions of experienced procedural justice, employees also generate expectations about the procedural fairness they will receive in the future, termed anticipatory procedural justice. In this paper, we posit that these expectations can affect employee positive behaviors that are not specifically related to the change itself, namely organizational citizenship behaviors. Further, we hypothesize that employees highly identified with their profession will be less affected by justice expectations, while employees who are less identified will rely on these expectations when deciding to engage in organizational citizenship behaviors. We test our hypotheses using a multi-method approach entailing one experiment with a heterogeneous sample of US workers (n=183), one three-wave panel survey with a sample of US workers from different organizations undergoing wage cuts and layoffs (N=101), and one field survey in a public health government agency facing a large scale organizational change (n=315). In all three studies, anticipatory procedural justice fully mediated the relationship between experienced procedural justice and organizational citizenship behaviors. In Study 3, where the majority of respondents worked in vocational roles (e.g., healthcare specialists and psychology counsellors), professional identification moderated this mediated relationship. Specifically, the organizational citizenship behaviors of employees highly identified with their profession were not affected by anticipatory procedural justice. We conclude by discussing theoretical and practical implications of our findings."
    Keyword
    Procedural Fairness
    Knowledge Domain/Industry
    People Management & Leadership
    DOI
    10.5465/AMBPP.2020.13081abstract
    URI
    http://hdl.handle.net/20.500.12127/6563
    ae974a485f413a2113503eed53cd6c53
    10.5465/AMBPP.2020.13081abstract
    Scopus Count
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