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dc.contributor.authorStandaert, Willem
dc.contributor.authorMuylle, Steve
dc.contributor.authorBasu Cox, Amit
dc.date.accessioned2021-03-01T07:55:30Z
dc.date.available2021-03-01T07:55:30Z
dc.date.issued2021en_US
dc.identifier.issn0007-6813 ISSN
dc.identifier.doi10.1016/j.bushor.2021.02.047
dc.identifier.urihttp://hdl.handle.net/20.500.12127/6656
dc.description.abstractThe COVID-19 pandemic that erupted in 2020 forced businesses across the world to adopt virtual meetings. With many people working from home, software platforms like Zoom and Teams became ubiquitous. However, their widespread use also revealed many weaknesses and limitations. While technologies for virtual meetings have existed for decades, these technologies have advanced significantly in recent years, and today range from audio-conference facilities to telepresence rooms with high-resolution video and sophisticated virtual presence features. The available alternatives differ significantly in costs, complexity and capabilities, and choosing the most effective technology for each meeting setting is not always easy. This is important, since after the pandemic, virtual meetings will move from being a necessity to being a widely accepted alternative to traditional face-to-face meetings. Consequently, the questions of when and how to meet virtually will become even more significant. In this paper, we describe a decision-making framework for choosing when and how to meet virtually, based on the importance of communication capabilities for categories of meeting objectives and taking into account meeting size and duration. The framework is based on extensive empirical research conducted in partnership with a number of major US and European companies.en_US
dc.language.isoenen_US
dc.publisherElsevieren_US
dc.subjectCOVID-19 Pandemicen_US
dc.subjectVirtual Meetingsen_US
dc.subjectVideo-Conferencingen_US
dc.subjectMeeting Objectivesen_US
dc.subjectHybrid Meetingsen_US
dc.titleBusiness meetings in a post-pandemic world: When and how to meet virtually?en_US
dc.identifier.journalBusiness Horizonsen_US
dc.contributor.departmentGhent University, Belgiumen_US
dc.contributor.departmentSchool of Business, Southern Methodist University, Dallas, Texas, USAen_US
vlerick.knowledgedomainMarketing & Salesen_US
vlerick.typearticleJournal article with impact factoren_US
vlerick.vlerickdepartmentMKTen_US
dc.identifier.vperid51471en_US


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