When constituencies speak in multiple tongues: The relative persuasiveness of hawkish minorities in representative negotiation
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Publication type
FT ranked journal articlePublication Year
2009Journal
Organizational Behavior and Human Decision ProcessesPublication Volume
109Publication Begin page
67Publication End page
78
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Although constituencies often consist of opposing factions, we know little about the way such opposing factions influence the representative’s negotiation strategy. This study addressed this issue: Representatives negotiated as sellers on behalf of a group consisting of hawkish (competitive) and dovish (cooperative) factions. Experiments 1–3 showed that a minority of hawks was sufficient to influence the representatives to acting in a competitive way; only when all constituents unanimously advocated a cooperative strategy were representatives more conciliatory towards their negotiation partner. These tendencies did not differ as a function of the representatives’ pro-social versus pro-self value orientation, or the unanimity versus majority rule putatively used in the constituency to accept of reject the representative’s negotiated agreement. We conclude that hawkish minorities are persuasive and influential because representatives accord more weight to hawkish than to dovish messages.Keyword
Representative Negotiation, Homogeneous or Heterogeneous Consistency, Intergroup Negotiation, Intragroup Conflict, Social Influence, Decision Rules, Social Value OrientationKnowledge Domain/Industry
People Management & Leadershipae974a485f413a2113503eed53cd6c53
10.1016/j.obhdp.2008.12.002